The Flexibility Principle Applied to Forms and Menus

UX Design Principles

The working memory has limited capacity. Research shows that young adults can only hold 3-5 items in their heads at a time. And the older you are, the fewer you can hold. As such, it’s easy for users to forget how to accomplish a task they’ve done before. When this happens, it can cause them to spend a lot of time and cognitive effort to figure it out.

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