The Interface Usability Issues that Killed 10 Sailors

How better UX could've saved lives

One would think that the worst a poorly designed interface could do is cause frustration. But actually, the worst it can do is kill people.

On August 21st, 2017, 10 sailors died, and 48 were injured when a US Navy warship collided with a Liberian oil tanker (source / source / source). It was a result of many mistakes made by the crew members. However, a …