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UX Movement Newsletter

Everything Users Need to See on a Thank You Page

Designing a proper order confirmation

Nov 24, 2022
∙ Paid
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After users buy a product online, they want to feel secure about their purchase. They need confirmation that their purchase went through and that they'll receive it.

A proper thank you page gives them the assurance they need. However, most thank you pages don’t do enough to make users feel in control. Instead, they lack a lot of essential elements and information.

It's not enough to say "Thank you" on the confirmation page. A simple thank you message confirms very little about the user's purchase. This is because it doesn't display any of the information the user entered on the checkout form.

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